Terms of Service

1. Who we are

Video Production+ is a trading brand of Jack Cole Productions Limited. All memberships, invoices, communications and services delivered under the Video Production+ name are provided by Jack Cole Productions Limited.

2. The service

VP+ operates a gated marketplace and community that connects vetted video editors with clients looking to hire them, together with related resources such as job listings, training material, community access and onboarding calls.

We provide the platform and introductions. We are not a party to any contract you go on to agree with a client or an editor, and we are not an employment agency or employment business.

3. Eligibility and accounts

• You must be at least 18 years old to buy a membership or use the marketplace.
• You must give accurate information when you sign up and keep it up to date.
• Your account is personal to you. Do not share your login or resell your access.
• You are responsible for everything that happens under your account.

Access to the marketplace is gated. We may decline or revoke an application at our discretion, including where an applicant does not meet our vetting standards.

4. Membership, payment and renewals

Membership prices, billing frequency and what is included are shown at the point of purchase. Unless stated otherwise, memberships renew automatically at the end of each billing period using your saved payment method, until you cancel.

• Payments are taken by our third-party payment provider; we do not store your full card details.
• Prices are inclusive of applicable taxes unless stated otherwise at checkout.
• We may change our prices, but a change will only apply to you from your next billing period, and we will tell you first.
• If a payment fails, we may suspend your access until it is settled.

5. Cancellation and refunds

You can cancel your membership at any time. Cancelling stops future renewals; your access continues until the end of the period you have already paid for.

If you are a consumer in the UK or EU, you normally have a 14-day right to cancel a distance purchase. Because the membership gives you immediate access to digital content and the marketplace, you agree that we begin supplying it straight away and that you lose that 14-day right once access has been provided. This does not affect your legal rights if the service is faulty or not as described.

Anything we offer beyond this, for example a specific guarantee promoted on our pricing page, applies on the terms stated with that offer. To request a refund, email hello@videoproductionplus.com.

6. Your obligations

When using VP+, you agree not to:

• Copy, scrape, republish or resell marketplace listings, client contact details or member-only material.
• Misrepresent your experience, portfolio or identity.
• Harass, spam or abuse other members, clients or our team.
• Use the platform for anything unlawful, or to circumvent our fees or vetting.
• Attempt to disrupt, reverse-engineer or gain unauthorised access to the platform.

7. Work arranged through the marketplace

Contracts for editing work are between the editor and the client directly. You are responsible for agreeing scope, rates, deadlines, revisions, invoicing and rights with the other party, and for your own tax and legal obligations.

We screen members but we do not guarantee the conduct, solvency, quality or suitability of any client or editor, and we are not responsible for payment disputes, non-delivery or the standard of any work produced. We may help mediate as a goodwill gesture, but we are not obliged to.

8. Intellectual property

The Video Production+ name and logo, this website, and all training, templates, community material and other content we supply are owned by or licensed to Jack Cole Productions Limited. You get a personal, non-transferable, revocable licence to use them for your own professional use while your membership is active.

You keep the rights in your own portfolio and work. By submitting content to us (for example an application, showreel, testimonial or review) you grant us a non-exclusive licence to use it to run and promote the service, and you confirm you have the rights to give that permission.

9. No guarantee of results

Earnings figures, client wins and testimonials on our site are examples of what some members have achieved. They are not a promise or projection of what you will earn. Results depend on your skill, availability, effort and market conditions. Nothing on this site is financial, legal or tax advice.

10. Liability

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited. If you are a consumer, your statutory rights are unaffected.

Subject to that, we are not liable for lost profits, lost business, lost opportunities or indirect or consequential loss, and our total liability to you in connection with the service is limited to the amount you paid us in the 12 months before the claim arose.

The service is provided on an “as available” basis. We aim to keep it running but we do not guarantee uninterrupted access.

11. Suspension and termination

We may suspend or end your access, without refund, if you breach these Terms, if your conduct puts other members or clients at risk, or if we are required to do so by law. Where it is reasonable to do so, we will tell you why first.

12. Changes to these Terms

We may update these Terms from time to time. The “last updated” date at the top shows when. If a change materially affects you, we will give reasonable notice, usually by email or a notice on the site. Continuing to use VP+ after a change takes effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK or in the EU, you keep the benefit of any mandatory protections of your home country and may bring proceedings there.